Training and hierarchy do not always make the difference: you must look for skills where they are.
Basic principle The best technical training and managerial skills do not always make the difference, even if they often provide an excellent basis for achieving complex objectives. However, it is sometimes necessary to step back from a project – either completely or partially – when experience and practice outweigh theory. For some experts or managers, this can be a blow to the ego, but it is often the most effective approach.**
Technical training Even the most advanced training does not always guarantee the best performance, especially in highly operational areas where dexterity and experience are paramount. All too often, specialists get bogged down in unnecessary complexity, leading to delays in execution and even substandard quality. In very practical situations, it is sometimes necessary to set theory aside and implement simple, effective solutions. These may not be ideal in the long term, but they have the advantage of quickly resolving situations.
Management Many managers, even those from prestigious schools, sometimes lack practical sense, convinced that the system cannot function without them. However, a good manager must not only understand the business, but above all know how to orchestrate complex situations. Their role is to connect specialists, operational teams and strategic bodies to achieve efficiency and strengthen group cohesion.
Seek expertise where it is Companies often harbour a hidden treasure: employees who are seasoned in the realities of the field and have a valuable network of people who can get things done. Why deprive yourself of this simply because they don’t hold strategic positions or wear suits and ties?
Here are a few examples:
• This senior executive was passionate about architecture but incompetent, choosing unsuitable materials.
• This manager, who came from the banking world, imposed technical choices for a heating installation.
• This insurer demanded constant presence from his teams, even though he himself was rarely in the office…
A model to be rethought One of the strengths of modern companies is their ability to adapt their governance to the realities on the ground, valuing skills regardless of hierarchical level or initial training.
Having had the privilege of working with people from top universities and in senior positions, I have learned a great deal. But I have also learned one lesson: Too much ambition and pretension are nothing but stilts: they raise a man up, but they never make him grow. And that also applies to operational challenges.
Enjoy reading and see you soon.