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The Worlds of Facility Management and Workplace are, by definition, highly mobile and evolutive.

On these pages, you will find technical articles, news, reports on congresses and conferences in which Spaceonmove took part as well as positions or “mood tickets” which should give you a particular insight into these two fields. Nice readings.

AI: an asset, an attitude, and significant responsibilities

Not a day goes by without the media or businesses putting Artificial Intelligence (AI) in the spotlight, with everyone either extolling its benefits or denouncing its harms.

As with any innovation that has a major societal impact, it is imperative to legislate, provide a framework and regulate before its undeniably disruptive development spirals out of control.

A worrying gap is widening today between the hegemonic ambitions of certain large corporations — and even states — and the general lack of understanding displayed by civil society and citizens. But does this mean we should ‘throw the baby out with the bathwater’? Certainly not.

AI is a major asset for increasing the efficiency of many transactions and processes. It enables the automation of a range of necessary but low-value-added activities, thereby relieving humans of unrewarding tasks. Beyond the obvious economic benefits, the entire organisation of work is set to evolve. Having acknowledged this, the question of what stance to adopt becomes central.

Passivity is not an option, nor is avoidance, given that AI has already permeated every stratum of society. A positive stance that is mindful of the challenges posed is a necessary but insufficient foundation.

The key lies in collective accountability, ranging from the individual to the state, via businesses and civil society. To believe that AI will solve all problems would be an illusion. We must learn to understand how it works, to filter information and to use it with discernment to make the most of it.

The task is complex, but essential. The first step would be to establish total transparency: stating when AI is being used, for what purpose, and with what advantages or disadvantages. Few stakeholders are currently taking this approach, as it requires time and investments that offer little return in the short term. This is where governments must act collectively by setting minimum standards, guiding principles and codes of conduct.

Although this objective may seem like a pipe dream given the rapid pace of technological change, the attempt is worthwhile. The risks are real and the societal challenges are already upon us. Swift action is imperative, even if this urgency appears at odds with democratic timelines, thereby providing decisive arguments to authoritarian regimes.

This realisation must not lead us to give up. It is still possible to chart a new course. Whilst AI represents a fantastic development, it must be guided and structured. The question remains: have we not already lost this battle? History teaches us that humanity often learns in the wake of terrible mistakes or disasters.

Let us hope that this time, we will be able to take proactive steps to avert the worst. As with most technological shifts, society risks becoming divided between a learned and wealthy elite and more vulnerable groups, lacking either income or specific knowledge. This is precisely where governments must play their part: protecting without prohibiting, informing without manipulating, educating without coercing.

AI demands a determined, conscious approach and the assumption of informed responsibility. If the right combination is found, it will represent a giant leap forward for humanity.

Have a lovely summer, enjoy the read, and every success in your endeavours.

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