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The Worlds of Facility Management and Workplace are, by definition, highly mobile and evolutive.

On these pages, you will find technical articles, news, reports on congresses and conferences in which Spaceonmove took part as well as positions or “mood tickets” which should give you a particular insight into these two fields. Nice readings.

Empathy, resilience and the festive season

Geopolitical, economic and societal challenges and disasters of all kinds once again punctuated 2024, transforming what should be a harmonious and happy life desired by and for most people into difficult, demanding and even terrible moments.

Certain despots and dictators have once again darkened the skies in many countries when their populations most certainly did not want them to. This lack of empathy on the part of some of the world’s top leaders, who are condemning the vast majority of the world’s people to survival or to wandering in nauseating and terrible unknowns, is not acceptable, even if we haven’t moved a single step forward when we said that, unfortunately…

The major aid bodies and organisations are being flouted, and the minimum of respect for others no longer seems to exist, as the life of a human being no longer seems to count for anything. Added to this are the natural disasters that are indicative of the climate disruption we have caused.

Is it still reasonable to hope for a little empathy and resilience, at least during the festive season? To give up these festive moments, which are certainly sometimes commercial, would be to capitulate to the barbarism of a minority of dangerous egomaniacs.

The world has always been cruelled to itself, but that’s no reason to lack empathy for others. If we can’t save the planet, we can at least show sympathy for those close to us who have suffered or are suffering at what should be a festive time.

Beyond what we see and hear, let’s try to be positive and find the right lines of thought to end this year 2024 in joy and plan great things for 2025, whether on a professional or personal level.

Unfortunately, 2025 will certainly not be the year of the ‘Care Bears’ and will resemble 2024… So, we’ll need to arm ourselves with empathy, resilience and a lot of strength to avoid sinking into the prevailing gloom. Focus on interesting projects, warm private moments, take time out to recharge your batteries in nature, etc. These are just some of the gift ideas for 2025.

Empathy and resilience often go hand in hand: in addition to other qualities, to be empathetic you need to be able to demonstrate a certain resilience in the face of life’s events and difficult moments. Once you’ve reached a certain point and accepted certain personal challenges, it’s often easier to understand others and provide them with the necessary empathy.

The pace of the world, its challenges and societal changes seem to have wiped out the ‘resilience skill’, particularly in younger people, and this can only worry us. Nevertheless, we can be optimistic for 2025, because these same young people often know how to show great solidarity and a sense of sharing that their elders have sometimes lost.

On the eve of the festive season, we’d like to thank you for regularly reading our posts and for your constructive comments.

Have a wonderful time, a wonderful holiday season and see you next year in great shape, full of empathy and resilience.

Happy reading and see you soon.

Recent posts

  • Antinomy between workplace flexibility and resource management

    Workspace management, particularly in the service sector, seems increasingly marked by a form of collective frenzy. A new divide is emerging between senior executives who are demanding a return to the office after the pandemic to better control their teams, and those who are adopting a tolerant approach.

    Each has its own line of argument, citing statistics from the media and polling institutes to denounce the flaws in the opposing “system”, while neglecting the middle way of “at the same time”, which seems to work well in many cases. Why have we reached this point? It would be difficult to give a definitive answer to this question, but we can safely draw a parallel with the evolution of the geopolitical world, which is becoming increasingly rigid and divisive.:

  • Conceptually right, operationally wrong

    The somewhat barbaric title of this column in fact conceals a reality that concerns a certain proportion, not to say a certain number, of companies: the concept is correct, but its implementation or marketing is “off the ground”. Let’s look at concepts that have reached a certain intellectual maturity but are not “taking off” in operational or commercial terms. (…)

    Certain “problems” of this type can also be found in the service sector, where processes and flows are correct but totally prohibitive.

  • Does true quality still exist?

    To imply that true quality no longer exists has an element of provocation about it. However, this is not an insignificant statement, because in many areas, quality of service in the emotional sense of the term has been transformed into ‘pseudo-quality’, which seems - and this is a pity - to suit a large proportion of the population who are ultimately undemanding.

    On closer examination, quality levels have risen sharply thanks solely to technologies and certain perfectly oiled and standardised processes. This improvement has made it possible, whether voluntarily or not, to reduce the quality of services delivered by employees. (…) Today, outside a closed circle of ‘top-of-the-range’ companies or businesses, service has often lost its credentials. For some managers, once the service has been delivered in accordance with the ‘contract’, the job is done, full stop. This is to forget that form is just as important as content, which no longer requires any effort thanks to technology, equipment and infrastructure, and above all no longer differentiates the product.

  • FM - Is long-term thinking still relevant?

    We know that there is such a thing as long time and short time, particularly in business, even if over the last ten years or so there has been a paradigm shift: long time seems to be disappearing in favour of short, or even very short, time.

    The pace of consumption and production, programmed obsolescence and economic models all play a major role in these changes. While this may make sense from a financial point of view, it is becoming increasingly difficult to think in the long term in the field of facility management (FM) and, more surprisingly, in the property sector.

    These two fields are working on investments that range from a minimum of 5 years for certain FM contracts to more than 20-30, or even 50, years for construction projects.

  • Workspace concepts and productivity…

    Do workspaces have an impact on productivity? To ask the question is to answer it, even if other factors, such as tools and technology, processes, skills delegation, etc. play an equally important role…

    New concepts in workspaces - which in fact are no longer very ‘new’ - are key factors in success, satisfaction and productivity. Allowing employees flexibility in a much more fluid environment than in the past is becoming a must, across all generations.

    However, looking at employee productivity solely in terms of workspaces seems a little short-sighted, although for some company managers, buying a few ‘attractive’ pieces of furniture from a discount store and repainting the cafeteria is already a giant leap into the future.

    Productivity in the workplace is very difficult to quantify, because the very definition varies from company to company. What’s more, there are countless parameters that come into play to increase or decrease productivity.

  • Acting specifically, thinking globally …

    The phrase “Think globally, act locally” makes sense in many circumstances…

    Except for very specific products (the technology and junk food sectors spring to mind), believing that you can apply the same formulas throughout the world, or even in one part of the world without changing a comma, is a tall order, not to say irresponsible entrepreneurship.

    It is often necessary to apply “local” versions to match economic realities and consumer needs as closely as possible. Of course, e-commerce is disrupting certain practices by reducing the world to the level of a “global village”, but it is also introducing a form of impoverishment through “one-track thinking”.

  • It takes two to tango: in business too…

    Everyone knows that it takes two to tango, but some people forget that in business, it also takes at least two…

    Let’s start by being a little critical of today’s business world. While some transactions, businesses and approaches are becoming - by force, by choice or by deception - more ethical, the jungle still exists and in some respects is growing.

    Dreams are sold for anything and everything, even if it means “lying through omissions, periphrases, shortcuts or elisions”. With packaging now more important than content, and social media adding ‘algorithmic’ layers every day to drive consumption, talking about ethics at this level is like selling ice cream to Eskimos…

    It’s about time we got back to sound business principles, but can we and do we want to?

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